Archive for 2012

December 16th, 2020 Susi Air’s Flight Bookings from Pangandaran to Raja Ampat Now Made Easier with Traveloka

Jakarta, 16 December 2020 –  Traveloka, Southeast Asia’s leading digital travel and lifestyle booking platform, teamed up with Susi Air to provide better and easier flight booking access for its users. Traveloka users can look for and book Susi Air’s commercial flights that serve more than 30 domestic routes across Indonesia from Traveloka’s app and website, since December 14, 2020. Susi Air commercials flight tickets covered numerous destinations, including Cilacap (Tunggul Wulung Airport), Pangandaran (Cijulang Nusawiru Airport), North Borneo (Malinau and Nunukan Airports), West Papua (Bintuni Airport), and even Raja Ampat (Marinda Airport). read more

December 14th, 2020 Traveloka celebrates Singapore’s splendours with up to S$275 additional rewards and perks for all SingapoRediscovers Vouchers Redemptions

Singapore, 14 December 2020 — Traveloka, Southeast Asia’s leading digital travel and lifestyle booking platform, unveils more exclusive deals, rewards and perks for all SingapoRediscovers Vouchers redemptions. In addition to being one of the Singapore Tourism Board’s appointed and authorised booking partners, Traveloka gives customers more value to enjoy the sights and splendours that Singapore has to offer.  read more

November 24th, 2020 Traveloka aims at boosting Domestic Tourism through SingapoRediscovers Vouchers

Traveloka presents SEEngapore campaign to support SingapoRediscovers Vouchers

=&0=&Traveloka, Southeast Asia’s leading digital travel and lifestyle booking platform has been appointed by the Singapore Tourism Board (STB) as one of the authorised booking partners for SingapoRediscovers Vouchers, to encourage Singaporeans in rediscovering or enjoying domestic destinations in Singapore. Traveloka provides a seamless booking experience and a wide variety of accommodations, collaborating with 100+ hotel inventories with over 1,000 different room types and special packages, such as: room with dinner package, exciting activities/workshops, complimentary items, etc. Traveloka also offers diverse things-to-do options consisting of 100+ attractions & tours partners, with a selection of over 200 different popular attractions and other unique experiences across Singapore. Upon successfully redeeming the SingapoRediscovers Vouchers in Traveloka, users will also get additional Traveloka travel coupons for future hotels or attractions product purchase that are valid for the whole 2021 period. Traveloka is also expecting more and more merchants to be onboarded to Traveloka throughout December and beyond who will bring more exciting offerings for SingapoRediscovers Vouchers.

Christian Suwarna, CMO Traveloka & CEO Traveloka Experience said, “It is an honor to be appointed by the Singapore Tourism Board (STB) to be an authorised booking partner and to work together with other industry players to encourage locals to rediscover Singapore. We are launching a campaign dubbed SEEngapore for Singapore citizens to find interesting and unique deals especially for Hotels and Xperience (attractions and tours) products that we have with our business partners. We are really excited to play an active role to restimulate local tourism, support home-grown businesses, as well as create a significant impact in recovering the tourism industry. This is definitely an important milestone in our mission of enriching lives by empowering people to discover the world around them.”

With SEEngapore as the main theme of Traveloka’s campaign —along with Traveloka’s partners such as DBS, Doctor Anywhere and Photobook Worldwide — Singapore Citizens will have the opportunity to see and discover unique experiences in Singapore. Beginning 1 December 2020, DBS/POSB customers will receive a return voucher with every purchase on Traveloka, with limited redemptions. From January 2021 onwards, customers will also receive a special privilege when they book with DBS/POSB Cards. More details will be revealed on 1 December 2020.

With Doctor Anywhere, users can access comprehensive healthcare protection while enjoying their holidays – from exclusive care kit sets, on-demand video consultations with licensed doctors, to home-based flu vaccination at special user rates. The memories of these holiday moments would also be turned into precious keepsakes, whether on a canvas print or photo book that users can redeem for free on the Photobook website, while also enjoying exclusive discount rates on curated products.

Users can simply follow below steps to redeem their SingapoRediscovers Vouchers in Traveloka:

  • Open Traveloka’s latest version app or in desktop web, tap SingapoRediscovers Vouchers banner in the homepage
  • Click view all hotels, attractions, or tours to find all eligible merchants for SingapoRediscovers Vouchers
  • Choose the desired hotels, attractions and tours, then put required booking information details
  • After inputting booking details, users will arrive in the payment page where they can review the booking and users could choose to add a coupon where they will be prompted to visit SingapoRediscovers Vouchers portal. They can get their voucher code by logging in using SingPass.
  • Return to Traveloka’s platform to insert the voucher code and finalize the payment based on final price
  • Get the e-voucher through email or in ‘My Booking’ section in Traveloka app
  • read more

    November 4th, 2020 Playing an active role in Restoring Indonesia’s Tourism Economy, Traveloka Launches EPIC SALE 2020

    Albert, Co-Founder, Traveloka and Shirley Lesmana, Vice President Marketing, Traveloka Accommodation, during the EPIC SALE 2020 launch procession

    Jakarta, 4 November 2020 – In 2020, Traveloka once again introduces the EPIC SALE 2020 program in collaboration with thousands of partners in the Indonesian tourism industry to bring the best travel and lifestyle offers for users while adhering to clean, health, safety and environmental protocols (Clean, Health, Safety and Environment/CHSE Protocol). Traveloka as a technology company focusing in the travel and lifestyle sector is committed to continuously support the government’s efforts to restore the economy, especially the tourism sector, by presenting various technology-based innovations. Entering the 8th month of the COVID-19 pandemic, Indonesia is preparing strategic steps to recover the country’s economy, one of which is by reviving the country’s sluggish tourism sector through campaigns InDOnesia CARE and #DiIndonesiaAja.

    =&0=& =&1=&

    said, “Tourism is based on mobility, when mobility is restricted, it will have a negative impact on the tourism sector, but on the other hand, we still have to keep the economic engine warm. Therefore, the Ministry of Tourism and Creative Economy presented the CHSE protocol through the InDOnesia CARE/I DO CARE campaign to ensure that the entire tourism industry is enforcing the CHSE protocols to increase trust and a sense of security for travelers.” read more

    October 28th, 2020 FWD Life Partners with Traveloka to make Protection More Accessible than Ever

    A launch procession represented by Adit Trivedi, Vice President Director, FWD Life; Tris Rasika, Chief Digital & New Business Model Officer, FWD Life; Yady Guitana, Senior Vice President, Financial Services & Partnership, Traveloka; Isabella Yonathan, Vice President, Insurance Product, Traveloka

    Jakarta, 28 October 2020 – PT FWD Life Indonesia (FWD Life), a pioneer of digital-based life insurance in Indonesia, is delighted to announce it is partnering with Traveloka, Southeast Asia’s leading digital travel and lifestyle booking platform, to make insurance more accessible than ever before through Traveloka Protect, one of its Financial Services business units. The two industry pioneers are enhancing their existing collaboration to simplify and digitise the insurance experience for customers. Users now can purchase FWD Life’s Asuransi Bebas Handal and FWD Cancer Protection online easily and conveniently via Traveloka.

    Adit Trivedi, FWD Life’s Vice President Director said, “Through this partnership, we continue to leverage technology to offer customers simple, practical, and easy-to-understand products. We want our insurance to be accessible, affordable and engaging for everyone. We truly believe this is a market-leading partnership with Traveloka that will create a best-in-class customer experience.”

    “Traveloka’s and FWD Life’s missions are aligned in maximizing the use of technology to provide convenient access for users who seek comprehensive protection, especially during this period of uncertainty. The partnership enables Traveloka and FWD Life to offer protections to more people through extensive insurance products line-up with various benefits. Users can now experience health insurance products through Traveloka Protect, a solution that does not require any medical check-up and offer a cashless claim method,” said

    Yady Guitana, Traveloka’s Senior Vice President Financial Services & Partnership read more

    October 8th, 2020 Supporting Kemenparekraf’s Efforts to Revive the Tourism Sector, Traveloka and Atourin Introduces the First Interactive Virtual Tour in Southeast Asia


    – Traveloka, Southeast Asia’s leading digital travel and lifestyle booking platform, in collaboration with the Ministry of Tourism and Creative Economy of the Republic of Indonesia (Kemenparekraf), launched the first tourism innovation in Southeast Asia, namely the Virtual Tour from Online Xperience, an alternative solution that exclusively for Traveloka users to get an exciting, interactive, and inspiring experience in a variety of beautiful domestic tourist destinations without leaving home. Traveloka also collaborates with PT Atourin Teknologi Nusantara (Atourin), a technology company that provides offline and online services in the tourism sector, including the development of virtual tour content in Indonesia. read more

    August 13th, 2020 Traveloka Clean Partners: Helping to Boost the Implementation of CHSE Protocols and the Recovery of Indonesia’s Travel & Tourism Sector

    Virtual Press Conference – Traveloka Clean Partners launch was attended by Wishnutama Kusubandio, Minister of Tourism & Creative Economy of the Republic of Indonesia who gave a warm welcome speech and Vincensius Jemadu, Marketing Director Regional 1, Ministry of Tourism & Creative Economy of the Republic of Indonesia who joined the QnA session with the media.

    =&0=&=&1=&Southeast Asia’s leading digital travel and lifestyle booking platform, launched the =&2=& campaign as part of the company’s commitment to support the CHSE (Cleanliness, Health, Safety, and Environment) Protocols, while at the same time contributing to the acceleration of Indonesia’s travel and tourism sector recovery. Available for Traveloka Transport, Hotel, Xperience and Eats products, the Traveloka Clean Partners campaign offers an end-to-end and comprehensive portfolio, providing convenience and peace of mind for users who want to travel & do lifestyle activities in this New Normal era. Gradually available on Traveloka platform since June 2020, Traveloka Clean Partners is currently having more than 2,000 partners across 240 cities in Indonesia who are already committed to adhere with the health, hygiene and safety protocols released by the government and relevant institutions.

    During the launch of the Traveloka Clean Partners campaign, =&3=&, stated, “We highly appreciate the industry players’ commitment, including Traveloka, who continuously support the development of the tourism and creative economy sector in the country. During this transition phase, collaborative efforts from all parties that result in innovative solutions are greatly needed, not only to boost the industry’s recovery but also to curb the COVID-19 spread in Indonesia.”

    During the large-scale social restriction (PSBB) in June, Traveloka’s internal data shows that public’s confidence level to start their travel and out-of-home activities have increased by 16%, from 29% to 45%. Since the Traveloka Clean Partners campaign is available on Traveloka platform, the data also showed a significant increment of 300% for search on Traveloka products with the “Clean” label. Overall, Traveloka also recorded an increment of more than twofold for products with the “Clean” label that have been available since June, which are Hotel, Transport (Airport Transfer and Car Rental), as well as Xperience.   

    =&4=&stated that as a technology company, Traveloka is continuously observing the changing consumer behavior based on the latest situation development as well as the challenges encountered by Traveloka partners as the baseline to introduce innovative products. “Traveloka Clean Partners campaign is one of the company’s manifestations in providing convenience for users, while at the same time supporting the government’s CHSE Protocols. With the spirit of togetherness, we hope that Traveloka Clean Partners will be able to help thousands of partners to keep running their business amidst this challenging circumstance,” said Christian. 


    July 28th, 2020 Traveloka Ready to Emerge Stronger Post COVID-19 Challenge

    Jakarta, Indonesia, July 28, 2020 – The recent COVID-19 crisis has put the travel sector in an unprecedented challenging state. Since the pandemic broke, the restrictions on travel and many other activities to curb the spread of COVID-19 around the globe inevitably created a potent combination of stricken demand and travel disruption and not surprisingly, Traveloka also witnessed a historic drop in business activity to levels never seen before.

    Traveloka’s partners across transport, accommodation, activities, and dining also experienced significant disruption to their business – there was feeble demand for transportation with contrasting escalation of refund requests; hotels saw the lowest occupancy ever; several domestic and regional activities and dining partners chose to shut their doors temporarily due to high uncertainty.

    “Without a doubt, Traveloka has been profoundly affected by the COVID-19 pandemic. We have experienced the lowest business rate that we have ever seen since our inception. However, we always believed that the company will prevail by rapidly adjusting our strategy, working with our industry and ecosystem partners, as well as continuing to innovate for our users, our ultimate focus,” stated Ferry Unardi, Co-founder and CEO of Traveloka.

    Driven by an unwavering motivation to emerge on the other side of this crisis stronger and better, Traveloka implemented necessary business optimization measures to conserve capital and refocused its effort to prepare for an effective act in the new normal. For example, in Indonesia, Thailand and Vietnam, Traveloka has seen a resurgence of domestic, short-distance travel and activities bookings as the population learns to live responsibly with the pandemic. Many innovative initiatives to cater to shifting demands were launched, such as COVID-19 Test bundle with Flights, flexible open-date voucher for hotels in Buy Now Stay Later, Online Xperience programs with top Hosts, Traveloka LIVEstyle Flash Sale livestreams, and Traveloka Clean campaign, allowing users additional peace of mind when booking via Traveloka.

    In a strong vote of confidence in Traveloka’s resilience and the viability of the regional travel industry, a global financial institution recently led a $250 million funding round for Traveloka together with participation from some existing investors. The new capital is expected to further strengthen Traveloka’s balance sheet and boost efforts to deepen Traveloka’s offerings in select priority areas. This will include building a more robust and integrated Travel & Lifestyle portfolio in key markets as well as expanding its Financial Services solutions to better support ecosystem partners.

    “This virus crisis is a crisis of our generation, both for economy and humanity. It is a game reset that has forced businesses to rethink their plans, strategy and the model. Travel industry is facing unprecedented times, including Traveloka. The leadership team has taken difficult yet commendable measures including restructuring and optimization to minimize financial health risks. We are confident that the company will emerge even stronger after this crisis,” said Willson Cuaca, Managing Partner of EV Growth, an existing investor who participated in this funding round.

    “I am happy to share that on the business front, we are seeing encouraging recovery across all of our key markets. Our business in Vietnam is approaching steady pre-COVID-19 levels and Thailand business is on its way to surpass 50%. Indonesia and Malaysia are still in the early stage, but they continue to demonstrate promising momentum with strong week-to-week improvement, especially in Accommodation with the emergence of shorter distance staycation behavior. We acknowledge that the sector may go through further turbulence as it navigates new waves, but we feel we are prepared to take on the challenge and emerge on the right side of it,” added Ferry.