Friday, October 18th, 2019

Adira Insurance Collaborates with Traveloka Protect to Provide Convenience in Purchasing Car Insurance Through Technology Utilization

Jakarta, 18 October 2019 – PT. Adira Dinamika Insurance (Adira Insurance) has officially announced a strategic partnership with Traveloka Protect, one of the business units of Traveloka, Southeast Asia’s leading digital travel and lifestyle booking platform, to provide the car protection service through Traveloka Protect’s channel. Aiming to answer the consumers’ needs in easily purchasing car protection, Traveloka will support Adira Insurance by providing an integrated platform and system, which allows customers to protect their car, anytime and anywhere.

Adira dan Traveloka luncurkan asuransi mobil

Left-Right: Tanny Megah Lestari – Business Development Division Head of Adira Insurance, Tomy Ferdiansah – Non Group Multifinance and Alternative Business Channel Head Division of Adira Insurance, Yady Guiana – Senior Vice President of Insurance and Partnership Traveloka, and Sufintri Rahayu – Public Relations Director Traveloka, officially announced the strategic partnership between Adira Insurance and Traveloka Protect in providing the ease in purchasing car/auto insurance, Autocillin. The official announcement was held in Jakarta in a warm atmosphere, in an event that is part of Adira Insurance’s commitment to boost its #1JariBeres campaign.

The synergy between Adira Insurance and Traveloka Protect that was inaugurated in Jakarta is part of Adira Insurance’s commitment to continue rolling the #1JariBeres campaign. Through digital technology utilization, customers can now protect their cars from various risks without difficulty. Meanwhile, this collaboration is also in line with Traveloka Protect’s #BisaJadiSederhana campaign, which emphasizes that purchasing the insurance is not as complicated as imagined and can be simplified through the use of technology, which enables customers to easily and practically purchase the insurance.

Tomy Ferdiansyah, Non Group Multifinance and Alternative Business Channel Division Head Adira Insurance, said, “Adira Insurance understands the increasing need for protection from various risks on the road, hence we provide a solution that offers various conveniences, one of which is the buying process. However, to reach wider audiences, we believe that we should collaborate with partners who have similar objectives, which is to provide convenience for customers.”

In line with Adira Insurance’s mission and Traveloka’s commitment to provide convenience to the customers through its products and services, this strategic partnership enables Traveloka Protect to complement its product line with Car Insurance. Traveloka Protect offers an easy and simple submission process, as an effort to cater to the needs of Traveloka Protect customers.

Yady Guitana, Senior Vice President of Insurance and Partnership, Traveloka, stated, “The additional Car Insurance product in Traveloka Protect is aligned with our mission to provide safety and comfort to our users in carrying out their daily activities, hence, we offer a comprehensive protection. Through this partnership, Traveloka users as well as Adira Insurance customers will be able to easily and practically protect their car. With just one hand, users can protect their vehicles.”. 

Users can simply follow the steps below to  purchase the car insurance product through Traveloka Protect:

  1. Open Traveloka application 3.14 or above version
  2. On the main page, select Traveloka Protect, then click Car Insurance
  3. Fill out the required information about the car
  4. Choose the desired plan
  5. Upload photo and other supporting documents
  6. Finish the payment process
  7. Get the approval

In order to inaugurate this collaboration, Traveloka users can also enjoy Car Insurance products with a special offer of 0% installments by using Traveloka PayLater and credit card as the payment method. In addition, Traveloka also provides more than 40 payment methods for users to choose in purchasing this insurance.

There are two types of insurance provided by Adira Insurance through its product, Autocillin, which are Comprehensive Insurance and Total Loss Only (total loss or damage). Autocillin will provide protection in the form of collateral compensation or repair cost for various kinds of losses that occur due to collisions, overturning, slipping, mired, crime deeds, theft, fire, or other traffic accidents.

Customers can also expand the guarantees to other protections, such as compensation for third party claims and collateral against death or bodily injury that causes permanent disability. Autocillin also provides medical expenses for drivers and/or passengers in the insured vehicle in the event of an accident. Other protection also includes guarantees in the event of hurricanes, storms, hail, floods, puddle, landslides, earthquakes, tsunamis, volcanic eruptions, and riots.

In addition, customers could also enjoy other additional services through the purchase of Car Insurance products through Traveloka Protect, such as the Autocillin Mobile Claim Application, an application to do the claiming process and vehicle registration renewal services as well as Autocillin Rescue, which includes tow trucks, ambulances, and emergency road assistance. Autocillin also provides compensation for damages or loss of personal items in the customer’s vehicle. Customers can also check their car at Autocillin Garage, Adira Insurance’s standardized partner workshops with same day repair guarantee for the damage of 3-4 vehicle panels.

“It is such an honor to be able to synergize with Traveloka Protect as it brings us a huge opportunity to be able to protect all of our customers in Indonesia. We hope this partnership will also  support the government’s programs in increasing financial inclusion and literacy, particularly in general insurance sector,” Tomy added.