Traveloka Adds Bus Services to Ease Customers’ Travel Plans

JAKARTA, 28 March 2018 – Traveloka, a leading technology company that provides an online travel booking platform for domestic and international destinations, adds its transportation services by introducing the Bus services. Customers can now book inter-cities bus services which can be directly accessed through Traveloka App v2.21.

Currently, Traveloka has partnered with more than 20 trusted bus operators (Perusahaan Otobus) in Indonesia namely, among others: Pahala Kencana, Lorena-Karina, Agramas, ALS, Primajasa, Litha & CO, and Agung Mulia. These POs are currently connecting various cities across Indonesia, such as Jakarta, Bandung, Denpasar, Malang, Medan, Surabaya, Solo, Yogyakarta, Makassar, Palangkaraya, and more destinations to be added soon.

Carrying the slogan of 3P: Pilih, Pesan, Pergi (“Pick, Book, Go”), the newly added bus services offer plenty of convenience for Traveloka’s customers. The booking process can be done online via Traveloka App with various payment methods available such as bank transfer, credit card, and cash at the nearest mini marts. When booking bus tickets through Traveloka App, customers will also be provided with essential information related to the bus they’ve booked including prices, departure and arrival routes, bus facilities, as well as its exterior and interior designs.

Aside from the offered benefits, Traveloka will also ensure customers’ convenience through the 24/7 customer service and 100% refund guarantee if customers experience issues upon check-in.

Caesar Indra, Traveloka Senior Vice President Business Development, said, “ We are always committed to provide the best products and services to ensure that our customers’ travel experiences become even more convenient. Our Bus services are expected to complete Traveloka’s transportation services even more, which already include Flights, Trains, Airport Transport, and now, Bus––that way, customers can choose the best transportation option that fit their travel needs perfectly.”

Meanwhile, Sandy Rizal Tedjokusumo, Business & Operational Director of Pahala Kencana shows his support for the cooperation, saying, “We are pleased to cooperate with Traveloka as online travel agent partner that provides bus tickets online. It is undeniable that purchasing bus tickets online will become a trend in the future. The launch of this new product will hopefully help our loyal customers obtain bus tickets easier. ”

On a separate occasion, Dwi Rianta Soerbakti MBA, Managing Director of PT Eka Sari Lorena Transport Tbk (Lorena) and PT Ryanta Mitra Karina Transport (Karina), said, “The launching of this new service on Traveloka is a good news for all bus operators. Our cooperation with Traveloka which well-known by people of Indonesia as a solid brand can be considered as a new strategy to increase our sales number. We also hope the online booking service for bus tickets adds to the ease and convenience of our loyal customers because now they can book their bus tickets directly through their smartphone, wherever they may be.”

With the launching of Traveloka’s Bus services, bus operators can market bus tickets via online through cooperation with Traveloka which has millions monthly active users, by sending email to buspartnership@traveloka.com.